Many of us have been there before. We hire a new team member and are happy with our choice until the confusion sets in months later where you’re left thinking “This is not the person that I thought I hired!”. Amy Jacobson, from Finding Your ‘Y’ uncovers how you can avoid this and ensure you hire the right person. Read more>>

In 2023, Google will roll out new privacy updates worldwide. With those changes on the way, now is the time to develop a deep understanding of your customers. Who is your ideal client? Can you describe them? Keep reading and download a free template to create your customer profile/s.

Now that working from home is the norm during lockdowns and will continue for most people in some format after, law firms need to make sure they are ticking all the compliance boxes and implementing risk management strategies. Catherine Urquhart shares Six Risk and Ethical Issues to keep in mind when working outside of the office >>

There is a lot of talk about what the new ‘normal’ will look like and what businesses should be doing in order to make it through. The conversations within Government and Senior Leaders of organisations are shifting from containment and avoidance of COVID-19 to balancing the economy and a potential recession. Amy Jacobson, EI and human behaviour specialist, looks at Actionable Tips For Your Post-Pandemic Law Firm.

With light at the end of the tunnel in terms of lockdowns for much of Australia from mid-October – what business development activities will your firm do to maximise the last few months of 2021? Amy Burton-Bradley from Julian Midwinter & Associates shares 13 tips for business development in your firm.

With half of Australia still under lock and key, there has never been a more important time to be able to turn virtual prospect meetings into profitable new instructions. Alistair Marshall, Director at Professional Services BD shares how you can turn your Zoom meetings into more billable work.

Research shows that the strength of a team’s shared identity is a big factor in predicting team performance. Simon Dowling, former Lawyer and author Work with Me, shares the four elements of creating a team identity.